This update simplifies the CRM area by removing outdated profiling, segmentation, payment mode, and case category features, while introducing clearer category and tagging replacements. It also modernizes the CRM codebase, which should make future maintenance easier and reduce errors for users and administrators.

- Task: https://www.odoo.com/web#id=10543&view_type=form&model=project.task&action=333&active_id=131
- Pad: https://pad.odoo.com/p/r.qE00VdREVpboKWJp