Email templates are now checked when they are saved or used, so syntax problems are caught before messages go out. This helps prevent customers or partners from receiving blank emails and gives users a clear error message to fix the template.

Description of the issue/feature this PR addresses:

It's all in the commit message, friendos

Current behavior before PR:

Desired behavior after PR is merged:


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Helpdesk teams can now create tickets more smoothly directly from the Kanban board, with a better quick-create form that supports more ticket details. The update also improves mobile and very small screen behavior so forms display correctly in compact spaces.