Asset creation can now use the quantity on an accounting line to generate multiple assets instead of only one. This helps businesses record and manage purchases of several identical assets more accurately and with less manual work.

Helpdesk SLA policies can now be targeted by ticket tags in addition to ticket type. This helps teams apply the right service commitments to more specific categories of requests, while leaving policies without tags applicable to all tickets as before.

Purpose
=======

Tags are useful to flag the various types of tickets handled by a given helpdesk
team. It would be a great help to apply the SLA Policies based on this
information.

Specifications
===========

Add a "Ticket Tags" field below the "Ticket Type" on the SLA Policies form view.
Do not make it mandatory. If no tags are specified, the SLA should be applied on
all tickets.
You should be able to select one or more Helpdesk tags
Helpdesk tags comes as an additional criterion a ticket have to meet to have the
SLA applied.
e.g. for an SLA with ticket_type_id=Foo and tag_ids=Bar,Bou
The ticket must have the same ticket type AND at least both tags.

This update appears to adjust asset generation so records can be created based on quantity, helping businesses manage multiple assets more accurately from a single transaction. The limited commit detail suggests a focused functional change with moderate business impact for accounting asset workflows.

Helpdesk SLA policies can now be defined using minutes in addition to days and hours. This gives teams more precise control over response and resolution targets, especially for urgent support commitments.

Prior to this commit, the SLA policies were defined in number of days
and/or hours. This commit adds support for minutes as well.

TaskID: 2077690