Odoo Changelog — 2020-02-10

Monday, February 10, 2020

2 changes · master

Improvements(2)

Enhancements to existing features

[MERGE] website, *: allow parallax on all snippets

Coremasterweb_editorwebsiteMEDIUM

Website editors can now apply a parallax background effect to any section that uses a background image, instead of being limited to specific snippets. This gives teams more design flexibility while keeping the older parallax snippet available for existing layouts.

Original PR description

* web_editor

See sub-commits for details.

task-34648

#website#editor#parallax#snippets

[IMP] *_livechat : hide and clean empty livechat sessions

PR #41065

Coremasterim_livechatwebsite_crm_livechatwebsite_livechatMEDIUM

Empty live chat sessions are no longer shown in counts or session views, keeping reports focused on conversations where visitors actually sent messages. Old empty sessions are cleaned automatically, reducing database clutter and avoiding misleading live chat metrics.

Original PR description

Purpose
=======

Whenever a visitor start a livechat session but finally close the session
without sending any messages, the livechat session is empty and stay in DB.
Livechat session counter counts all the sessions (with and without message)
but when opening the sessions tree view, the view is filtered by default on
session with messages. There is no reason to keep the empty sessions as it
does not give any information (except "the visitor hesitated to start
livechat and finally did not' which is quite useless info)

The goal is to keep only sessions with messages.

When the visitor is closing the livechat window, if the session is empty,
the session should be deleted. But what happens if a visitor start a livechat
session, send no message and just leave the website without closing the
livechat window ? --> empty live chat session will remains in database.

Specifications
==============

- Add cron to clean the empty livechat session everyday (older that one day)
- Apply 'with messages' domain on session count in the livechat channel view
- Apply 'with messages' domain on session count in the lead view
- Apply 'with messages' domain on livechat session view
- Remove With message filter
- Remove Without message filter

- If send message on a deleted session :
    just tell the visitor that operator is not available anymore
    AND delete livechat session cookie (as he waited 1 day to send a message)

Empty sessions becomes invisible : not possible for users to see empty session
(in count or in views) and cron is cleaning empty sessions every day.

Task ID: 2146962

#livechat#reporting#cleanup#sessions

Purpose ======= Whenever a visitor start a livechat session but finally close the session without sending any messages, the livechat session is empty and stay in DB. Livechat session counter counts all the sessions (with and without message) but when opening the sessions tree view, the view is filtered by default on session with messages. There is no reason to keep the empty sessions as it does not give any information (except "the visitor hesitated to start livechat and finally did not' which is quite useless info) The goal is to keep only sessions with messages. When the visitor is closing the livechat window, if the session is empty, the session should be deleted. But what happens if a visitor start a livechat session, send no message and just leave the website without closing the livechat window ? --> empty live chat session will remains in database. Specifications ============== - Add cron to clean the empty livechat session everyday (older that one day) - Apply 'with messages' domain on session count in the livechat channel view - Apply 'with messages' domain on session count in the lead view - Apply 'with messages' domain on livechat session view - Remove With message filter - Remove Without message filter - If send message on a deleted session : just tell the visitor that operator is not available anymore AND delete livechat session cookie (as he waited 1 day to send a message) Empty sessions becomes invisible : not possible for users to see empty session (in count or in views) and cron is cleaning empty sessions every day. Task ID: 2146962