Odoo Changelog — 2020-11-25

Wednesday, November 25, 2020

1 change · master

New Features(1)

New functionality added to Odoo

[IMP] social_crm: create lead from facebook/twitter/linkedin post/comment

Enterprisemastersocialsocial_crmsocial_facebookHIGH

Users can now create CRM leads directly from eligible Facebook, Twitter, and LinkedIn posts or comments. This helps sales teams turn social engagement into follow-up opportunities faster, while clearer campaign source and medium names improve reporting.

Original PR description

To allow user to generate a lead in the CRM, a 'Generate Lead' option has been
added in the dropdown menu associated to each comment and post.

This option is available when the user has the appropriate rights and when he
is not the author of the post/comment.

The generate lead feature has been implemented for:
- Facebook
- Twitter
- LinkedIn
But can be implemented for future media easily by following the same architecture.

Co-authored-by: Aurélien Warnon <awa@odoo.com>

Task ID: 2206496

#crm#social media#lead generation#reporting