Internal users who create helpdesk tickets will now receive email links that take them to the backend when they have the right permissions. This gives staff access to fuller ticket details and a more useful workflow instead of sending them to the limited customer-facing page.

Purpose
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When an internal user creates a helpdesk ticket, they will get a link by
email to the front end which does not contain a lot of information.
If the user is part of the group_helpdesk_user group

Task-2680414