Monday, August 1, 2022
5 changes · master
Enhancements to existing features
Guest users now appear more consistently in chat channel member lists, including their online availability status. This helps teams better understand who is present and reachable in conversations, even when participants are not full internal users.
Original PR description
task-2664860
Live chat handling has been improved so chatbot step timing is managed more cleanly through the live chat button view. This supports a smoother and more reliable visitor chat experience while keeping the change focused on the live chat module.
Original PR description
Task-2937919
The live chat experience has been updated so the chat button can manage and display new messages more reliably. This helps visitors receive chat notifications and chatbot messages in a smoother, more consistent way.
Original PR description
Task-2937881
The live chat experience has been improved so chatbot conversations can be restored more reliably when visitors return or continue a session. This helps reduce lost context for customers and supports smoother handoffs during website conversations.
Original PR description
Task-2937848
Down payments linked to sale orders are now shown in a way that makes draft invoices easier to distinguish from confirmed or paid down payments. This helps users avoid confusing unconfirmed draft amounts with actual recorded payments.
Original PR description
When creating down payments for sale orders the down payments where shown even if the invoice was on a 'draft' status. This might be confusing for users that cannot differentiate then between draft payments and confirmed or paid down payments. Now down payments in draft state are easily discernible. Task - 2702407