Several unused fields were removed from service-related Odoo apps to simplify maintenance and reduce clutter. This is an internal cleanup with no expected change to day-to-day workflows, supported by related community and upgrade updates.

Task-3631798

Helpdesk ticket types have been removed to simplify how support tickets are categorized. Teams can continue using helpdesk teams, tags, and property fields, reducing clutter in ticket views while keeping flexible reporting options.

purpose:
Currently, we have 4 ways of categorizing tickets: helpdesk teams, ticket types, tags, and property fields.
It seems overkill and adds clutter to the views of tickets needlessly. Among all of these fields, ticket types seem to be the least useful/versatile as it is a simple selection field that could easily be added with property fields. We are thus removing ticket types.

task - 3242226