Tuesday, February 6, 2024
1 change · master
Enhancements to existing features
Creating a Helpdesk team with the same name as an existing team no longer fails because of a duplicate email alias. The system now automatically adjusts the new team's email alias, reducing setup interruptions for support teams.
Original PR description
Currently, creating a helpdesk team with an existing name results in an error due to the limitation of using identical email aliases for separate teams. This PR introduces a change: If a team's creation generates an already-used email alias, the system will add '2' to the new alias. task-3450431