Daily updates from Odoo
Tuesday, February 13, 2024
2 changes · master
Enhancements to existing features
Helpdesk ticket rating requests now send different messages depending on the recipient. Customers receive the rating request, while followers are only notified that the request was sent, reducing confusion and keeping internal or copied recipients better informed.
Original PR description
**With this PR**, followers and customers will get different ticket rating mail, followers will get only such information in mail that a ticket rating request has been sent to the customer. Task-2896614
Resolved issues and error corrections
Fixes an error that occurred when users clicked a Request Signature activity after scheduling it from Sales or another app. Users can now open the activity and send signature requests without being interrupted by a crash.
Original PR description
**Version:** - master **Step to reproduce:** 1. Open Sales or any other app. 2. Schedule an activity for Request Signature 3. Once the activity is scheduled, click on the Request Signature field (Traceback occurs) **Issue:** A traceback occurs when we click on Request Signature after creating any Request Signature activity. **Solution:** The props were changed in this commit to prevent a traceback and allow the user to send a Signature request. task-3724911 --- I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-pr