Saturday, November 30, 2024
1 change · master
Resolved issues and error corrections
Helpdesk teams can now only include members from the same company as the team. This prevents tickets from being assigned to users who cannot access or see them, improving assignment accuracy in multi-company setups.
Original PR description
[FIX] heldepsk: Team members should be from the team company. Bug: You can add a Team Member from another company to a helpdesk team. Steps to reproduce: - Create two Companies, one User in each company - In the Helpdesk Team of Company 1 > Automatic Assignement > add also User from Company 2 - Connect to User 2 > he doesn't see the Tickets even if he is assigned to it Solution: - filter member_ids by the current company task-4207465