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Friday, February 7, 2025
1 change · 18.0
Enhancements to existing features
Live chat chatbots can now include a step that ends the conversation immediately. This helps businesses control chatbot flows more clearly and prevents customers from receiving irrelevant follow-up messages after a session should be closed.
Original PR description
Purpose of this PR: Introduce a new 'end_session' step type to the chatbot. When the chatbot reaches this step, the live chat conversation will terminate, ensuring that any subsequent steps are not executed. task-id:4509331 --- I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-pr