Live chat reporting now shows each agent's actual name in the agents pivot view instead of a broader display label. This makes reports easier to read and helps managers identify agents consistently.

**Current behavior before PR:**

The agents reporting pivot view displayed the `display_name` of agents instead of their `name`.

**Desired behavior after PR is merged:**

The pivot view now shows the `name` of agents.

**Task**-4753030


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The live chat Kanban view now shows the outcome or status of each chat session. This helps teams quickly understand how conversations ended without opening each record individually.

Purpose of this commit:
To show the status of the livechat session in the kanban view.

task-4753047

The Belgian VAT listing process no longer checks for customers without a country during this report flow. This reduces unnecessary blocking or warnings and helps businesses prepare the VAT listing more smoothly.

task-4627315

The Indian payroll ESIC report list now shows the export report type directly, making it easier for users to distinguish report outputs. Report type labels were also updated for clearer wording, helping payroll teams select the right export format with less confusion.

- and changed report type and selections' string

task-4720586