Saturday, May 24, 2025
1 change · saas-18.3
Enhancements to existing features
Users pairing an IoT Box in SaaS will now see a clearer message when the box has a valid security certificate but cannot be reached due to likely DNS delays. This helps users understand why the device may temporarily be unavailable and reduces confusion during setup.
Original PR description
When the user pairs an IoT box in the SaaS, it automatically receives a TLS certificate from odoo.com so that it can be accessed via HTTPS. However, sometimes the user's DNS will not be able to resolve the IoT box's new address straight away, making it unreachable. We cannot detect this error directly, and there is nothing we can do on our end to alter the user's DNS setup. Instead, this commit adds an error message mentioning the DNS issue in the event that an IoT box has a valid certificate but we are unable to reach it. Community PR: https://github.com/odoo/odoo/pull/211165 task-4787494