Monday, May 26, 2025
1 change · 17.0
Enhancements to existing features
Manual customer follow-up reminders will no longer select printing by default unless the follow-up step is configured to send a letter. This avoids generating unnecessary PDFs and keeps the reminder wizard aligned with the intended communication method.
Original PR description
Problem --------- Follow-ups can be configured to execute multiple type of follow-ups (email, whatsapp, sms, ...) One of those is to print a letter, but it's not the most used. When you try to execute a follow-up manually, a wizard opens and follows the setup of the to-be-executed level ; so for example if the next level is configured to send a SMS, SMS should be ticket by default. But the "Print" option is always ticked, even if the "Letter" option is not selected in the configuration of the level. This always generates an additional PDF that is often not needed. Objective --------- Do not tick "Print" by default when manually executing a follow-up level, unless "Letter" is ticket in the configuration of the level. Solution --------- Set "Print" default value in the wizard to the "Letter" value of the follow up line instead of leaving it as True (which is the default). task-4574971