A new Live Chat - Ongoing Sessions dashboard helps teams monitor active conversations and track how sessions are progressing in real time. This gives managers better visibility into workload and service activity so they can respond faster when conversations need attention.

This commit introduces the "Live Chat - Ongoing Sessions" dashboard
which allows to track progression of ongoing live chat sessions.

task-4805308

VoIP users can now open CRM leads linked to a contact directly from the softphone. This helps sales teams move from a call to the related opportunity information faster, using the same experience already available for recruitment applicants.

This commit adds a button that connects the contacts to its leads via the VoIP module. It uses the same logic as "Applicant" button introduced before.

Task-4855484

Community: https://github.com/odoo/odoo/pull/214031