Thursday, July 17, 2025
1 change · saas-18.4
New functionality added to Odoo
Users can now download a transcript after a live chat conversation is closed, making it easier to keep records or share the discussion outside Odoo. Emailing transcripts is now limited to logged-in users, improving control over who can send chat records.
Original PR description
This commit will add the possibility to download the transcription of the closed live chat conversation. This commit will also restricts the possibility to send the transcription by email to logged in users. This commit will adapt the mock server to allow logged in live chat visitors. task-4904819 Forward-Port-Of: odoo/odoo#216871