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Saturday, July 19, 2025
2 changes · master
Resolved issues and error corrections
Helpdesk reporting now opens ticket details correctly when users drill down from Ticket Analysis charts. The fix prevents report-only filters from being applied where they do not belong, avoiding errors and keeping analysis workflows usable.
Original PR description
Step to reproduce - Go to helpdesk - Go to Reporting > Ticket Analysis - Group by `Ticket` - Click on any of the blue bars Issue: since odoo/enterprise@d64db03f we now allow user to drill down to base model from report view, this causes issue when a field which is present in report model but not in base/main model. For now we directly pass the domain created for report view to base model. FIx: we remove such fields from domain and then load the view opw-4798353 related: https://github.com/odoo/odoo/pull/215167 Forward-Port-Of: odoo/enterprise#89488 Forward-Port-Of: odoo/enterprise#88356
This fixes an issue where incoming VoIP calls could fail because the call status was not handled correctly when creating the call record. Users should now be able to receive calls more reliably without encountering this error.
Original PR description
This commit fixes an error that arises on incoming call because the front end tries to create data with the attribute `state` which is not defined in the called method `create_and_format`. This commit adds this attribute to the API of `create_and_format`.