Wednesday, September 3, 2025
1 change · 18.0
Enhancements to existing features
Odoo can now send message reactions made by users through WhatsApp, so customers see those reactions in their WhatsApp conversations. This keeps conversations more consistent across Odoo and WhatsApp and avoids missing customer-facing context.
Original PR description
Add support for sending reaction type messages via the WhatsApp API by introducing the `reaction` message type in the WhatsAppApi. This resolves the issue where reactions made by Odoo users are not reflected in the customer's WhatsApp conversation. API Documentation: https://developers.facebook.com/docs/whatsapp/cloud-api/messages/reaction-messages Task-4828394 Forward-Port-Of: odoo/enterprise#88520