Thursday, September 4, 2025
1 change · saas-18.2
Enhancements to existing features
Odoo now sends emoji reactions made by users to the customer's WhatsApp conversation. This keeps WhatsApp chats consistent across Odoo and the customer's messaging app, reducing confusion in customer interactions.
Original PR description
Add support for sending reaction type messages via the WhatsApp API by introducing the `reaction` message type in the WhatsAppApi. This resolves the issue where reactions made by Odoo users are not reflected in the customer's WhatsApp conversation. API Documentation: https://developers.facebook.com/docs/whatsapp/cloud-api/messages/reaction-messages Task-4828394 Forward-Port-Of: odoo/enterprise#93149 Forward-Port-Of: odoo/enterprise#88520