Friday, September 5, 2025
1 change · saas-18.3
Enhancements to existing features
Odoo now sends message reactions made by users through WhatsApp, so customers can see those reactions in their WhatsApp conversation. This makes WhatsApp interactions more consistent between Odoo and the customer's chat experience.
Original PR description
Add support for sending reaction type messages via the WhatsApp API by introducing the `reaction` message type in the WhatsAppApi. This resolves the issue where reactions made by Odoo users are not reflected in the customer's WhatsApp conversation. API Documentation: https://developers.facebook.com/docs/whatsapp/cloud-api/messages/reaction-messages Task-4828394 Forward-Port-Of: odoo/enterprise#93849 Forward-Port-Of: odoo/enterprise#88520