Daily updates from Odoo
Friday, September 19, 2025
2 changes
Enhancements to existing features
The live chat conversation screen has been streamlined to show visitor identity and status more clearly in the header, while moving country and language details into the visitor information panel. This makes support conversations easier to scan and reduces visual clutter for agents.
Original PR description
* = im_livechat, website_livechat Purpose of this commit: - updated discuss header to show profile image and ImStatus for visitor - moved the country flag and the language to the visitor info side panel - removed visitor profile image from visitor banner - removed 'fa-circle-o' from disconnected message task-4607567 **Before**: <img width="1279" height="1039" alt="Screenshot 2025-09-17 at 16 21 03" src="https://github.com/user-attachments/assets/9e931629-0297-4817-9252-40b405da8644" /> **After**: <img width="1284" height="1043" alt="Screenshot 2025-09-17 at 16 21 34" src="https://github.com/user-attachments/assets/52fbdb33-4086-471b-a6b3-60cd40d72644" />
Messages that start or link to a separate thread now show a preview directly underneath, making the connection visible to users. Users can click the preview to open the linked thread, helping them follow related conversations more easily.
Original PR description
Before this commit, when a thread was created from a message, the message lack visual to tell a thread is linked to it. This commit adds a preview of thread at the bottom of message when this is linked to a thread. Click on preview opens the linked thread. Task-4656448 <img width="862" height="366" alt="Screenshot 2025-09-18 at 22 35 34" src="https://github.com/user-attachments/assets/2bcabcea-d7c5-4916-afc7-a2e56ea32a29" />