Odoo Changelog — 2025-09-29

Monday, September 29, 2025

10 changes · saas-18.2

Bug Fixes(10)

Resolved issues and error corrections

[FIX] worksheet,industry_fsm_report: fix error on assigning template to a task

Enterprisesaas-18.2industry_fsm_reportMEDIUM

This fix prevents Field Service tasks from failing when a worksheet template created by a user remains after uninstalling and reinstalling the Field Service app. User-created worksheet templates are now removed during uninstallation, avoiding broken template references and allowing tasks to be assigned templates reliably.

Original PR description

When user uninstalls and reinstalls `industry_fsm` the user created template is not removed causing `model_id` for the worksheet template turning `False`  and raising a key error when indexing via `model_id`.

**Replication steps:**
* Install `industry_fsm`
* Field Service>Configuration>Settings>Enable Worksheet templates
* Configuration>Templates>Create New Template
* Uninstall and reinstall `Field Service`
* Field Service>New Task>Set worksheet template to the one you created

`KeyError: False`

**Solution:**
* Unlink user created worksheet template on uninstallation of the application.

**Sentry-6615576986**

Forward-Port-Of: odoo/enterprise#86084

#field-service#worksheets#templates#uninstall

[FIX] l10n_co_edi: force internal reference for support document credit notes

PR #95709

Enterprisesaas-18.2l10n_co_edil10n_co_dianMEDIUM

Support Document Credit Notes in Colombia now consistently use the required internal reference format for product identification. This prevents DIAN rejection errors when products also have barcodes or UNSPSC codes configured, improving successful electronic document submission.

Original PR description

Before this PR:
- Support Document Credit Notes sent barcode (scheme 010) when available, causing DIAN `NSAZ13` error and document rejection.

After this PR:
- Although a product has all of these 3 fields configured (barcode, UNSPSC, internal reference), still, for a Support Document Credit Note, the `cac:StandardItemIdentification` is always sent with the Internal Reference information ('999', 'Estándar de adopción del contribuyente').
- If internal reference is not configured, then barcode or UNSPSC code is sent with scheme ('999', 'Estándar de adopción del contribuyente').

task-4796034

Forward-Port-Of: odoo/enterprise#94140

#Colombia#DIAN#electronic invoicing#credit notes

[FIX] industry_fsm_sale: use customer pricelist for service product in FSM task

PR #95632

Enterprisesaas-18.2industry_fsm_saleMEDIUM

Field service service lines now use the customer’s assigned pricelist instead of the product’s default price. This ensures invoices and sales orders reflect agreed customer pricing when tasks with timesheets are validated.

Original PR description

Before this commit, the service line on the sale order ignored the customer’s 
pricelist and used the product’s default price.

Steps to reproduce:
  - Assign a fixed-price pricelist to a customer.
  - Create an FSM task for them and add a timesheet.
  - Validate the task and check the service line price.

After this commit, the service line correctly reflects the price from the 
assigned pricelist.

task-4830183

Forward-Port-Of: odoo/enterprise#88039

#field service#pricing#pricelist#sales orders

[FIX] helpdesk: add domain on team members field to exclude portal users

PR #95264

Enterprisesaas-18.2helpdesk

Helpdesk team settings now only show internal users when assigning team members for tag-based ticket dispatching. This prevents portal users from being selected by mistake, keeping automatic ticket assignment limited to the right staff.

Original PR description

**Steps to Reproduce:**
1. Go to Helpdesk → Overview.
2. Open a team (e.g., 'Customer Care') and click on 'Settings'.
3. In the team settings, enable 'Automatic Assignment' → 'Dispatch tickets based on tags'.
4. Configure tags handled by team members.
5. In the 'Team Members' field, try to assign users.

**Issue:**
Portal users are displayed in the 'Team Members' selection list, even though they should not be assignable to helpdesk team tags.

**Current behaviour:**
- The 'Team Members' field shows all users, including portal users.

**Expected behaviour:**
- Only internal users should be selectable as 'Team Members'.
- Portal users should not appear in the many2many list.

**Fix:**
Added a domain on the 'user_ids' field to exclude portal users from the 'Team Members' selection.

**task-5093188**

#helpdesk#team assignment#portal users

[FIX] pos_self_order*: prevent prep order on unsuccessful payments

PR #91994

Enterprisesaas-18.2pos_self_orderMEDIUM

Self-order point of sale orders will no longer be sent for preparation when the customer payment did not complete successfully. This avoids staff preparing unpaid orders and reduces operational confusion.

Original PR description

backport of : [#213493](https://github.com/odoo/enterprise/pull/87173)

opw-4974253

#point-of-sale#self-order#payments#order-preparation

[FIX] l10n_mx_edi_extended: prevent error when USD currency is not active

PR #95602

Enterprisesaas-18.2l10n_mx_edi_extendedMEDIUM

Fixed an issue that could stop Mexican electronic invoices with external trade information from being confirmed and sent when the USD currency was deactivated. This prevents invoice processing failures for companies that do not keep USD enabled in their currency list.

Original PR description

**Steps to Reproduce:**
1. Install `l10n_mx_edi_extended` module without demo data.
2.  Set company's country to "Mexico" and switch Fiscal Localization.
3. Deactivate USD currency.
4. Configure CFDI Certificate and activate Testing mode in PAC.
5. Create a new product with "UNSPSC Category".
6. Create an invoice with CFDI to the public and "Definitive" in External Trade.
7. Confirm and send the invoice.

**Sample certificate:**
Certificate file: https://drive.google.com/file/d/1kklNGeRtR08erxWRPfIdeiwheDibcB8M/view?usp=drive_link 
Private key file: https://drive.google.com/file/d/1VJnKVo1doA4cCYPeZBHXKT4JGkbHhOhk/view?usp=drive_link 
Private key password: 12345678a

**Error:**
`ValueError - Expected singleton: res.currency()`

**Cause:**
When sending the invoice, the system attempts to retrieve the USD currency to compute exchange rates. Since the search only considers active currencies, this results in no record being returned, which raises an error in further computation.

**Fix:**
This commit handles the case when USD currency is deactivated.

sentry-6860601127

Forward-Port-Of: odoo/enterprise#94179

#mexico#invoicing#currency#cfdi

[FIX] whatsapp: message translation for agent when not member

PR #95474

Enterprisesaas-18.2whatsapp

Internal agents who preview WhatsApp conversations without joining them can now translate messages. This removes an unnecessary limitation and helps support teams understand customer conversations more reliably.

Original PR description

Before this commit, when an agent that is not member of whatsapp but is peeking the conversation, the agent could not translate the message.

This happens because the translation feature is limited to internal users, but this was determined based on the self member relational field. This works when the agent is a member but when not a member this was arbitrarily disabling the feature.

This commit fixes the issue by looking at whether the user is internal or not, based on self persona independently on whether the agent is member or not of the conversation.

Task-5111383

#whatsapp#translation#support

[FIX] stock_barcode: the source package is lost when splitting line

PR #91930

Enterprisesaas-18.2stock_barcodeMEDIUM

When warehouse staff split a delivery line in the barcode app, the new line now keeps the original reserved source package while assigning the scanned destination package. This prevents package information from being lost during partial deliveries, reducing picking errors and manual corrections.

Original PR description

### Before this PR:
- Put a package in WH/Stock with quantity 100
- Create delivery for partial quantity for example 50
- Go to app barcode
- Try to split the package into two different packages scanning another destination Package
- The splitted line will be created with empty package instead of the package already reserved before

### After this PR:
Scanning another destination package , the new line created splitting the old one will have the package_id

Forward-Port-Of: odoo/enterprise#81170

#barcode#inventory#packages#delivery

[FIX] l10n_es_reports: Mod349 summary line audit

PR #95619

Enterprisesaas-18.2l10n_es_reports

The Spanish Mod 349 tax report audit view now correctly shows the underlying EU invoice transactions for the intracommunity operations total. This helps accounting users verify reported amounts instead of seeing an empty audit result.

Original PR description

Steps to reproduce:
- With an ES company setup
- Create 1 invoice to an EU partner
- Make sure Mod349 Invoice Type is set
- Go to Accounting / Reporting / Statement Reports / Tax Report
- Select Tax Report (Mod 349) (ES)
- Audit line 'Importe de las operaciones intracomunitarias'

Issue: No line will be shown

This occurs because the system will allow auditing the line, since the report line is defined as aggregation of sublines, however those sublines are all custom so we should provide a custom domain to retrieve the relevant lines

opw-4752813

Forward-Port-Of: odoo/enterprise#84633

#Spain#tax-report#Mod-349#audit

[FIX] account_reports: Fixed ugly partner ledger on smaller screens

PR #95766

Enterprisesaas-18.2account_reports

The partner ledger now displays partner names and expand arrows neatly aligned on smaller screens like phones and tablets. This fixes a visual issue that made the report look uneven and improves readability for users reviewing accounting reports on mobile devices.

Original PR description

Problem:
On smaller screens (phone or tablet) the center alignment between the partner name and the little arrow is broken.

Cause:
This happened because the little arrow has btn class, which gets larger on smaller screens (to make it easier to click). The larger button causes the center alignment to be lost, as it grows alone inside the table row.

Fix:
This commit fixes this issue by ensuring that the content of line_name and line_cell are vertically aligned to the middle, and that items in their sub-containers are aligned to the center.

task-5106889

Forward-Port-Of: odoo/enterprise#95317

#mobile#partner ledger#report layout

When user uninstalls and reinstalls `industry_fsm` the user created template is not removed causing `model_id` for the worksheet template turning `False` and raising a key error when indexing via `model_id`. **Replication steps:** * Install `industry_fsm` * Field Service>Configuration>Settings>Enable Worksheet templates * Configuration>Templates>Create New Template * Uninstall and reinstall `Field Service` * Field Service>New Task>Set worksheet template to the one you created `KeyError: False` **Solution:** * Unlink user created worksheet template on uninstallation of the application. **Sentry-6615576986** Forward-Port-Of: odoo/enterprise#86084

Before this PR: - Support Document Credit Notes sent barcode (scheme 010) when available, causing DIAN `NSAZ13` error and document rejection. After this PR: - Although a product has all of these 3 fields configured (barcode, UNSPSC, internal reference), still, for a Support Document Credit Note, the `cac:StandardItemIdentification` is always sent with the Internal Reference information ('999', 'Estándar de adopción del contribuyente'). - If internal reference is not configured, then barcode or UNSPSC code is sent with scheme ('999', 'Estándar de adopción del contribuyente'). task-4796034 Forward-Port-Of: odoo/enterprise#94140

Before this commit, the service line on the sale order ignored the customer’s pricelist and used the product’s default price. Steps to reproduce: - Assign a fixed-price pricelist to a customer. - Create an FSM task for them and add a timesheet. - Validate the task and check the service line price. After this commit, the service line correctly reflects the price from the assigned pricelist. task-4830183 Forward-Port-Of: odoo/enterprise#88039

**Steps to Reproduce:** 1. Go to Helpdesk → Overview. 2. Open a team (e.g., 'Customer Care') and click on 'Settings'. 3. In the team settings, enable 'Automatic Assignment' → 'Dispatch tickets based on tags'. 4. Configure tags handled by team members. 5. In the 'Team Members' field, try to assign users. **Issue:** Portal users are displayed in the 'Team Members' selection list, even though they should not be assignable to helpdesk team tags. **Current behaviour:** - The 'Team Members' field shows all users, including portal users. **Expected behaviour:** - Only internal users should be selectable as 'Team Members'. - Portal users should not appear in the many2many list. **Fix:** Added a domain on the 'user_ids' field to exclude portal users from the 'Team Members' selection. **task-5093188**

**Steps to Reproduce:** 1. Install `l10n_mx_edi_extended` module without demo data. 2. Set company's country to "Mexico" and switch Fiscal Localization. 3. Deactivate USD currency. 4. Configure CFDI Certificate and activate Testing mode in PAC. 5. Create a new product with "UNSPSC Category". 6. Create an invoice with CFDI to the public and "Definitive" in External Trade. 7. Confirm and send the invoice. **Sample certificate:** Certificate file: https://drive.google.com/file/d/1kklNGeRtR08erxWRPfIdeiwheDibcB8M/view?usp=drive_link Private key file: https://drive.google.com/file/d/1VJnKVo1doA4cCYPeZBHXKT4JGkbHhOhk/view?usp=drive_link Private key password: 12345678a **Error:** `ValueError - Expected singleton: res.currency()` **Cause:** When sending the invoice, the system attempts to retrieve the USD currency to compute exchange rates. Since the search only considers active currencies, this results in no record being returned, which raises an error in further computation. **Fix:** This commit handles the case when USD currency is deactivated. sentry-6860601127 Forward-Port-Of: odoo/enterprise#94179

Before this commit, when an agent that is not member of whatsapp but is peeking the conversation, the agent could not translate the message. This happens because the translation feature is limited to internal users, but this was determined based on the self member relational field. This works when the agent is a member but when not a member this was arbitrarily disabling the feature. This commit fixes the issue by looking at whether the user is internal or not, based on self persona independently on whether the agent is member or not of the conversation. Task-5111383

### Before this PR: - Put a package in WH/Stock with quantity 100 - Create delivery for partial quantity for example 50 - Go to app barcode - Try to split the package into two different packages scanning another destination Package - The splitted line will be created with empty package instead of the package already reserved before ### After this PR: Scanning another destination package , the new line created splitting the old one will have the package_id Forward-Port-Of: odoo/enterprise#81170

Steps to reproduce: - With an ES company setup - Create 1 invoice to an EU partner - Make sure Mod349 Invoice Type is set - Go to Accounting / Reporting / Statement Reports / Tax Report - Select Tax Report (Mod 349) (ES) - Audit line 'Importe de las operaciones intracomunitarias' Issue: No line will be shown This occurs because the system will allow auditing the line, since the report line is defined as aggregation of sublines, however those sublines are all custom so we should provide a custom domain to retrieve the relevant lines opw-4752813 Forward-Port-Of: odoo/enterprise#84633

Problem: On smaller screens (phone or tablet) the center alignment between the partner name and the little arrow is broken. Cause: This happened because the little arrow has btn class, which gets larger on smaller screens (to make it easier to click). The larger button causes the center alignment to be lost, as it grows alone inside the table row. Fix: This commit fixes this issue by ensuring that the content of line_name and line_cell are vertically aligned to the middle, and that items in their sub-containers are aligned to the center. task-5106889 Forward-Port-Of: odoo/enterprise#95317