Friday, October 10, 2025
2 changes · saas-18.4
Enhancements to existing features
Point of Sale users can now mark a terminal payment as completed even when Odoo is still waiting for card confirmation. This helps cashiers avoid blocked checkouts when the payment succeeded on the terminal but the system did not receive the status update.
Original PR description
Current behavior before PR: If we faced an issue with a terminal payment while the `line.payment_status` being "waitingCard", only possible option for the user would be to "Cancel" the payment and try again or choose another payment method. This is an issue for the cases where the payment went through on the terminal but Odoo didn't update the status for some reason. Desired behavior after PR is merged: We add the possibility to "Force done" while the status is "waitingCard" to avoid blocking the user in such situations and have a possible fallback. opw-4978772 --- I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-pr Forward-Port-Of: odoo/odoo#229557 Forward-Port-Of: odoo/odoo#228406
Updating customer contact details linked to many Helpdesk tickets now uses far less memory. This helps prevent errors when changing fields like phone, email, or name for customers with large ticket histories.
Original PR description
Issue: When updating partner fields such as `email`, `name` and `phone` on the partner records, the ticket fields are recomputed. During the recomputation, the `description` field is loaded into…
Issue: When updating partner fields such as `email`, `name` and `phone` on the partner records, the ticket fields are recomputed. During the recomputation, the `description` field is loaded into memory and with many helpdesk tickets, this will cause a memory error. Purpose of this PR: To explicity fetch `partner_id` before computing partner fields on the helpdesk ticket. Example: With a partner record with 25,000 helpdesk tickets each with a description of varying text and images, we hit the memory limit when trying to update the partner phone. With these changes, peak memory usage reached 271.4 MB. Notes: Originally wanted to avoid changing the field definition however this would require adding `with_context(prefetch_fields=False)` to most of the compute methods on helpdesk ticket model.`with_context(prefetch_fields=False)` to most of the compute methods on helpdesk ticket model. Memgraph and Stats before changes <img width="1912" height="862" alt="memgraph_b4_changes" src="https://github.com/user-attachments/assets/f5e95a42-83c8-4250-bdf3-440740a9fb33" /> <img width="640" height="352" alt="stats_b4_changes" src="https://github.com/user-attachments/assets/a82ccd69-1359-4ba8-81a0-52aeace762db" /> opw-5069424 Forward-Port-Of: odoo/enterprise#96198