This update enhances the testing process for Odoo's email functionality. Specifically, it ensures all 'discuss' tests are run against a more recent server version (99.9), leading to more reliable and accurate test results. This improves the overall stability and performance of Odoo's email features.

https://github.com/odoo/odoo/pull/236704

This update adds a new feature to the Odoo VoIP app, allowing users to insert special characters by long-pressing keys on the keypad. This improves user input flexibility and efficiency when composing messages. It addresses a usability enhancement for the VoIP functionality.

Purpose:
Long pressing a key should allow users to insert special characters.

Specification:
Implemented long press functionality on the keypad to allow users to hold down a key for a longer duration to insert special characters.

Task-4949083

This update introduces automated closing reminders for helpdesk tickets based on inactivity and configurable delay settings. Teams can now set a reminder delay and inactivity period, ensuring tickets are marked as closed after a defined timeframe. This improves efficiency by reducing manual follow-up and preventing outdated tickets.

- Add an 'Auto-Close Reminder' option in the helpdesk team settings
- Raise the following error if the `auto-close reminder delay` is greater than the `auto-close inactivity period`

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task-5149365