This update enhances the way VoIP audio is handled within the Enterprise module. Specifically, it replaces an older method with a more modern 'Ringtone' component, resulting in improved audio quality and reliability for remote calls. This change focuses on internal improvements to the VoIP system.

This update refactors the channel pinning functionality within Odoo's Live Chat module. The changes clean up the code related to channel pinning, improving the system's stability and maintainability. This ensures a smoother experience for users managing and organizing their live chat channels.

Enterprise counter-part.

Part of task-4606867
Part of task-5408790

https://github.com/odoo/odoo/pull/240407