Wednesday, December 31, 2025
2 changes · master
Resolved issues and error corrections
This update ensures that a permanent link to newly created support tickets is displayed within the live chat window after a ticket is generated. Previously, this information was only visible temporarily. This change enhances the user experience by making it easier for customers to access and manage their support requests directly from the chat.
Original PR description
**purpose of this PR:** when a ticket is created from a livechat, post a message in the chat with a link for permanently. before this msg was sent as a transient bus notification, so it was not visible after chat refresh. Additionally, the message type has been changed from **comment** to **notification**. task - [5117552](https://www.odoo.com/odoo/project/1519/tasks/5117552) task - [4241782](https://www.odoo.com/odoo/project/1519/tasks/4241782)
This update corrects a restriction imposed by Mexican tax authorities (SAT) on the format of CuentaPredial numbers. The change ensures Odoo Enterprise complies with current SAT regulations, preventing potential issues with tax reporting. This update impacts the l10n_mx_edi module.
Original PR description
SAT has declared the restriction [0-9a-zA-Z]{1,150} for CuentaPredial node
Specification: https://www.sat.gob.mx/sitio_internet/cfd/4/cfdv40.xsd
Forward-Port-Of: odoo/enterprise#102981