Monday, March 2, 2026
1 change · 17.0
Features or functions removed from Odoo
This update removes a now-unnecessary field ('Visible Internally Only') from the customer rating form in the Helpdesk module. Since customer ratings are no longer displayed on the website, this field was causing confusion and clutter. This change improves the user experience and simplifies the Helpdesk interface.
Original PR description
**Steps to reproduce:** - Open a Helpdesk ticket with a customer rating. - View the rating form. - Observe the field ‘Visible Internally Only’ still showing. **Issue:** - The field is displayed even though ratings are no longer shown on the website. **Reason:** - The field is now irrelevant but still present in the view. **Fix:** - Invisible the ‘Visible Internally Only’ field from the customer rating form in the affected version. **Task id - 5359052**