Thursday, March 5, 2026
11 changes · 18.0
Resolved issues and error corrections
This update removes a display field ('Visible Internally Only') from the customer rating form in the Helpdesk module. This field was no longer needed as customer ratings are no longer visible on the website. This change improves the user experience and simplifies the Helpdesk interface.
Original PR description
**Steps to reproduce:** - Open a Helpdesk ticket with a customer rating. - View the rating form. - Observe the field ‘Visible Internally Only’ still showing. **Issue:** - The field is displayed even though ratings are no longer shown on the website. **Reason:** - The field is now irrelevant but still present in the view. **Fix:** - Invisible the ‘Visible Internally Only’ field from the customer rating form in the affected version. **Task id - 5359052** Forward-Port-Of: odoo/enterprise#100686
This update resolves an issue where users would encounter an error when opening a POS configuration after deleting the 'Tyro Surcharge' product. The fix prevents the system from attempting to access a deleted product, ensuring smoother POS operations. This improves the user experience and prevents unexpected errors.
Original PR description
This error occurs when the user deletes the `Tyro Surcharge` product and then attempts to open any POS configuration. Steps to reproduce: --- - Install `pos_tyro` module(without demo) - POS > Products > Delete `Tyro Surcharge` - Load `Clothes` > `Open Register` Traceback: --- `ValueError: No record found for unique ID pos_tyro.product_product_tyro_surcharge. It may have been deleted.` At [1], when we try to access the `product_product_tyro_surcharge` product, we encounter an error because the product has been deleted. [1]- https://github.com/odoo/enterprise/blob/776848dc4e29d07a027847fde46a59f84dd35f56/pos_tyro/models/pos_config.py#L9-L10 sentry-7059172832
This update fixes an issue where the system was incorrectly returning multiple bank records when a company contact had the same account number listed on multiple child contacts. This ensured accurate bank account management and prevented potential data inconsistencies.
Original PR description
The function `_find_or_create_bank_account` is expected to return one or no record at all. In the case of child contacts, it is possible that the same account number was set on multiple records, leading the function to return multiple banks. Forward-Port-Of: odoo/odoo#251733
This update resolves an issue where Field Service users couldn't add customers to tasks, resulting in an access error. The fix uses a secure method (sudo) to update partner records during task creation, allowing users to correctly assign customers without restricted access limitations.
Original PR description
Steps to Reproduce: - 1. Log in with a user having only "Field Service > User" access. 2. Create a new task in an field service project. 3. Add a customer on the task. 4. Access error is raised. Issue: - - Field service users could not create a task with a customer. - An access error appeared during task creation. Cause: - - When a customer was added to the task, the partner_phone inverse method was triggered. - This method attempted to write on the partner record. Solution: - - Used sudo() in the inverse method to update the partner phone securely, bypassing restricted access. task-5039657
During migration, the `l10n_pl` end-migrate script was loading for every company using the `pl` chart template, including child companies. However, account codes must be [unique](https://github.com/odoo/odoo/blob/18.0/addons/account/models/account_account.py#L1033) across parent and child companies. Since the chart is already loaded for the root company, reloading it for child companies cause duplicate account code errors during migration. To prevent this, restrict chart loading to root
Original PR description
During migration, the `l10n_pl` end-migrate script was loading for every company using the `pl` chart template, including child companies. However, account codes must be…
During migration, the `l10n_pl` end-migrate script was loading
for every company using the `pl` chart template, including child companies.
However, account codes must be [unique](https://github.com/odoo/odoo/blob/18.0/addons/account/models/account_account.py#L1033) across parent and child companies.
Since the chart is already loaded for the root company, reloading it for child companies cause duplicate account code errors during migration.
To prevent this, restrict chart loading to root companies only, which is consistent with how account code uniqueness is enforced.
**Steps to reproduce:**
1. Create a database in 17.0
2. Install `account_accountant` and `l10n_pl`
3. Create a child (branch) for the company using the `pl` chart template
4. Migrate the database to 18.0
5. Migration fails with duplicate account code validation errors
**Traceback**
```py
Traceback (most recent call last):
File "/home/odoo/odoo18/community/odoo/service/server.py", line 1366, in preload_registries
registry = Registry.new(dbname, update_module=update_module)
File "<decorator-gen-13>", line 2, in new
File "/home/odoo/odoo18/community/odoo/tools/func.py", line 97, in locked
return func(inst, *args, **kwargs)
File "/home/odoo/odoo18/community/odoo/modules/registry.py", line 129, in new
odoo.modules.load_modules(registry, force_demo, status, update_module)
File "/home/odoo/odoo18/community/odoo/modules/loading.py", line 523, in load_modules
migrations.migrate_module(package, 'end')
File "/home/odoo/odoo18/community/odoo/modules/migration.py", line 222, in migrate_module
exec_script(self.cr, installed_version, pyfile, pkg.name, stage, stageformat[stage] % version)
File "/home/odoo/odoo18/community/odoo/modules/migration.py", line 259, in exec_script
mod.migrate(cr, installed_version)
File "/home/odoo/odoo18/community/addons/l10n_pl/migrations/2.1/end-migrate.py", line 8, in migrate
Template._load_data({'account.account': Template._get_account_account('pl')})
File "/home/odoo/odoo18/upgrade/migrations/account/0.0.0/pre-ensure-deferred-accounts.py", line 36, in _load_data
return super()._load_data(data, *args, **kwargs)
File "/home/odoo/odoo18/community/addons/account/models/chart_template.py", line 677, in _load_data
created_records[model] = self.with_context(lang='en_US').env[model]._load_records(all_records_vals, ignore_duplicates=ignore_duplicates)
File "/home/odoo/odoo18/community/odoo/models.py", line 5531, in _load_records
records = self._load_records_create([data['values'] for data in to_create])
File "/home/odoo/odoo18/community/odoo/models.py", line 5435, in _load_records_create
records = self.create(vals_list)
File "<decorator-gen-196>", line 2, in create
File "/home/odoo/odoo18/community/odoo/api.py", line 498, in _model_create_multi
return create(self, arg)
File "/home/odoo/odoo18/community/addons/account/models/account_account.py", line 987, in create
records._ensure_code_is_unique()
File "/home/odoo/odoo18/community/addons/account/models/account_account.py", line 1064, in _ensure_code_is_unique
raise ValidationError(
odoo.exceptions.ValidationError: Account codes must be unique. You can't create accounts with these duplicate codes: 01.000.100, 01.000.200, 01.000.400, 01.000.900, 02.000.100, 02.000.200, 02.000.300, 02.000.900, 03.000.100, 03.000.200, 03.000.300, 03.000.400, 03.000.500, 03.000.600, 03.000.700, 03.000.800, 03.000.900, 03.050.100, 03.050.200, 03.050.300, 03.050.900, 07.010.200, 07.010.300, 07.010.400, 07.010.500, 07.010.600, 07.020.100, 07.020.200, 07.020.300, 07.030.100, 07.030.200, 08.000.100, 08.000.200, 08.000.300, 08.000.400, 08.000.500, 10.000.100, 10.000.200, 10.000.900, 13.000.100, 13.000.200, 13.000.900, 14.000.100, 14.000.200, 14.000.900, 14.050.100, 20.000.100, 20.000.200, 20.000.300, 21.000.100, 22.000.100, 22.010.100, 22.010.200, 22.010.300, 22.020.100, 22.020.200, 22.020.300, 22.030.100, 22.030.200, 22.030.300, 22.030.400, 22.030.500, 22.030.600, 23.000.100, 23.000.200, 23.000.900, 24.010.100, 24.010.200, 24.020.100, 24.020.200, 24.030.100, 24.030.200, 24.030.300, 24.030.400, 24.050.100, 24.090.100, 24.090.200, 24.090.300, 24.090.900, 28.000.100, 29.000.100, 29.010.100, 29.020.100, 30.000.100, 30.000.200, 30.000.300, 30.000.400, 30.000.500, 30.000.600, 30.000.700, 30.000.800, 30.000.900, 31.010.100, 31.060.100, 31.090.100, 33.000.100, 33.000.200, 33.000.300, 33.000.400, 33.000.500, 33.000.600, 34.010.100, 34.020.100, 34.020.200, 34.020.300, 34.020.400, 34.060.100, 34.070.100, 39.000.100, 40.000.100, 40.010.100, 40.010.200, 40.010.300, 40.010.400, 40.010.900, 40.020.100, 40.020.200, 40.020.300, 40.020.400, 40.020.500, 40.020.600, 40.020.700, 40.020.900, 40.030.100, 40.030.200, 40.030.300, 40.030.400, 40.030.500, 40.030.600, 40.030.700, 40.030.800, 40.030.900, 40.040.100, 40.040.200, 40.050.100, 40.050.200, 40.050.300, 40.050.900, 40.090.100, 49.000.100, 49.000.200, 49.000.300, 49.000.400, 50.000.100, 50.000.200, 50.010.100, 50.010.200, 52.010.100, 52.070.100, 53.000.100, 53.000.200, 55.000.100, 55.000.200, 58.000.100, 60.000.100, 60.010.100, 60.020.100, 62.000.100, 62.010.100, 64.000.100, 64.010.100, 65.000.100, 65.010.100, 70.000.100, 70.000.200, 70.000.300, 70.000.400, 70.010.100, 70.010.200, 70.010.300, 70.010.400, 73.000.100, 73.000.200, 73.000.300, 73.000.400, 73.010.100, 73.010.200, 73.010.300, 73.010.400, 74.000.100, 74.000.200, 74.000.300, 74.010.100, 74.010.200, 74.010.300, 75.000.100, 75.000.200, 75.000.300, 75.000.400, 75.000.500, 75.000.600, 75.000.700, 75.000.900, 75.010.100, 75.010.200, 75.010.300, 75.010.400, 75.010.500, 75.010.900, 76.000.100, 76.000.200, 76.000.300, 76.000.400, 76.000.900, 76.010.100, 76.010.200, 76.010.300, 76.010.900, 79.000.100, 79.000.200, 79.000.300, 79.000.400, 79.000.500, 80.000.100, 80.000.200, 80.000.300, 80.000.400, 81.010.100, 81.020.100, 81.030.100, 81.040.100, 82.000.100, 83.000.100, 83.000.200, 83.010.000, 83.010.100, 83.010.200, 84.010.000, 84.020.100, 84.020.200, 85.010.100, 85.020.100, 85.020.200, 85.020.300, 86.000.100, 87.000.100, 87.000.900
```
**Fix:**
- Load `account.account` records only for root companies during When the chart template loads for `pl` localization.
opw-5932421
upg-3895331
Description of the issue/feature this PR addresses:
Current behavior before PR:
Desired behavior after PR is merged:
---
I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-prThis update prevents Instagram posts from failing due to delays in media processing. By using a scheduled cron job to retry publication, the system now handles temporary processing lags gracefully, ensuring posts are successfully published without impacting server performance. This improves the reliability of Instagram content distribution.
Original PR description
With the current behavior the Instagram API sometimes requires time to process media containers, the media_id is not yet ready on Instagram side, leading to failed posts. To avoid this, we now use an asynchronous flow: If the media container is not immediately 'FINISHED', we store the container ID in `instagram_post_id` (prefixed with `containerIDs-`), set the state to 'posting', and trigger the scheduled cron to retry in 1 minute. The `_cron_publish_scheduled` method has been updated to detect these pending posts and resume the publication attempt so workers remain free while Instagram processes the media. opw-5081325 Co-authored-by: @ushyme
This update fixes an issue where contacts incorrectly remained marked as blacklisted after being removed from the blacklist. The change ensures the displayed status accurately reflects the current blacklist state, preventing user confusion and improving data accuracy. This resolves a potential misunderstanding for users managing employee contacts.
Original PR description
### Issue before this commit: When removing an email address from the blacklist, the contact could still appear as blacklisted when accessed through the Employee>Contacts smart button. ### Steps to…
### Issue before this commit: When removing an email address from the blacklist, the contact could still appear as blacklisted when accessed through the Employee>Contacts smart button. ### Steps to reproduce the issue: 1. Install email marketing 2. Go to Blacklisted email addresses 3. Add a new email (ex. mark.brown23@example.com that is already an user and an employee for My Company (San Francisco)) 4. Check contact cart to see that email is blocked 5. Remove email from blacklist 6. Go through users > employee (with smart button) > contact (with smart button) 7. See that the email continues to be blocked even if it was removed 8. If you refresh it will temporarily fix the problem and also going from home page to contact direclty will display correctly the email that is not blocked ### Cause of the issue: The action opening the related contact inherited a context with active_test=False. As a result, archived records in mail.blacklist (i.e., entries with active=False created after unblacklisting) were still considered during the computation of is_blacklisted, causing the contact to incorrectly appear as blacklisted until the page was refreshed or the contact was opened through another navigation path. ### Reason to introduce the fix: This inconsistent behavior can confuse users and lead them to believe that a non-blacklisted contact is still blacklisted. The change guarantees that the displayed status accurately reflects the actual blacklist state. opw-5952301 --- I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-pr
This update resolves an issue where printing basic receipts would fail if the POS name exceeded a certain length. The fix limits the receipt output to a maximum character count (46) to prevent errors and ensure reliable receipt generation. This improves the user experience for Italian POS users.
Original PR description
When printing a basic receipt, if the pos name is too long a traceback will occurs when printing the basic receipt. Steps to reproduce: * Create a pos with a name of 46 character or more * Setup the italian fiscal printer * Enable Basic Receipt printing * Open point of sale * Create an order and validate it * Try "Print Basic receipt" Traceback: RangeError: Invalid count value: -15 at String.repeat () If the data being printed is longer than the maximum number of character in a line (MAX_CHARS = 46), paddingLeft becomes negative which cause an error in repeat(). [Similar solution](https://github.com/odoo/enterprise/blob/18.0/l10n_it_pos/static/src/app/fiscal_printer/commands/print_rec_message/print_rec_message.js#L35) [opw-5270697](https://www.odoo.com/odoo/project/49/tasks/5270697)
This update ensures that the 'Insert in spreadsheet' action is only visible in list view menus for users with the necessary permissions for Documents and Dashboards. Previously, all users could see this option, regardless of their access rights, which has now been corrected for improved security and user experience.
Original PR description
Current behavior before PR: - The 'Insert in spreadsheet' action was always visible in the list view action menu, even when the user lacked access rights for Documents or Dashboards. Desired behavior after PR is merged: - The action is shown in the list view action menu only if the user has the required permissions. Task: 5930184
This update fixes an issue where users weren't seeing ratings for helpdesk tickets assigned through teams if they weren't directly listed in the team's member list. Now, all ratings for assigned tickets are displayed, ensuring accurate reporting and a better customer experience. The system now correctly accounts for users working within a team, regardless of direct membership.
Original PR description
Steps to reproduce: - Configure a helpdesk team to be viewable by the test user - Remove test user from member_ids of helpdesk team - With that team selected, create a helpdesk ticket assigned to test user - Submit a rating for the ticket as the customer - As the test user in the helpdesk app overview, click on today average rating or last 7 days average rating Current behavior: - In both views, the test user won't see ratings for tickets attached to helpdesk teams where they are not listed in member_ids Expected behavior: - In both views, the test user should see all ratings of assigned tickets regardless if they are included in a helpdesk team's member_ids Note: member_ids in helpdesk.team appear to be only used for auto assigning new helpdesk tickets, so checking member_ids doesn't account for all potential users working in a team opw-5949917 Forward-Port-Of: odoo/enterprise#109136
Code cleanup and technical improvements
This update simplifies how the geolocation module retrieves its API keys. The change moves this process to a separate method, improving the code's organization and maintainability. This enhances the stability and reliability of the geolocation service.
Original PR description
Move the api key retrieval to another method.