Sunday, March 15, 2026
1 change · saas-19.1
Resolved issues and error corrections
This update enhances the ‘My Team’ filter in Odoo’s Live Chat reports. It now accurately reflects the team structure by including not just the user's direct reports, but also those managed by the user. This provides a more complete and useful view of team activity within Live Chat.
Original PR description
Replace the department-based domain with a hierarchy-based domain in livechat reports. The new filter includes the current user's records and the records of employees whose manager is the current user. task-6030147 --- I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-pr Forward-Port-Of: odoo/odoo#253567