Tuesday, June 23, 2026
1 change · saas-19.1
Enhancements to existing features
This update enhances the Helpdesk system by adding tests for automated reminder emails and correcting a calculation error in the reminder timer. These changes ensure timely and accurate automated reminders for support tickets, improving the overall efficiency of the support process.
Original PR description
- add tests for the auto reminder email before auto-closing tickets - fix issue with the reminder timer calculation --- task-5438678