Daily updates from Odoo
Saturday, July 11, 2026
1 change · master
New functionality added to Odoo
Odoo can now recognize and contact WhatsApp users through business-scoped user IDs when phone numbers are not shared. This helps businesses continue conversations reliably and match contacts more accurately across WhatsApp and Odoo.
Original PR description
Add support for whatsapp business-scoped user ids as outline in the [documentation](https://developers.facebook.com/documentation/business-messaging/whatsapp/business-scoped-user-ids) for their introduction this June. This effectively adds a table mapping BSUID to contacts to enable contacting users who contact the business directly, as the business will now not necessarily be provided with their number. Additionally the “whatsapp id”, i.e. the canonical form of the phone number as stored in whatsapp, is stored to help better match contacts regardless of formatting details in odoo and whatsapp. task-5476552 Forward-Port-Of: odoo/enterprise#117782