Odoo Changelog — 2026-08-08

Saturday, August 8, 2026

2 changes

Refactoring(2)

Code cleanup and technical improvements

[REF] website_helpdesk_livechat, *: drop a duplicated condition

Enterprisemasterwebsite_helpdesk_livechathelpdesk

The live chat customer information panel now handles the Open Tickets section more consistently by removing a redundant check. This reduces the risk of display issues or crashes and adds test coverage to keep the behavior stable.

Original PR description

Enterprise counterpart of "[FIX] crm_livechat, *: prevent crash in the info panel", which explains why the condition of the caller goes away.

This commit drops the same condition on the "Open tickets" block, and covers that block with a test.

https://github.com/odoo/odoo/pull/280430

Forward-Port-Of: odoo/enterprise#126761
Forward-Port-Of: odoo/enterprise#126715

#livechat#helpdesk#open tickets#stability

[REF] *: drop resolveRefEl in favour of callable refs

PR #127061

Enterprisemasterai_website_livechatdocumentshr_payrollknowledgemrp_workorderproject_enterprisesignsign_emsignersign_itsmesocialsocial_twitterspreadsheet_editionstock_barcode

This update removes an outdated compatibility layer in several Odoo Enterprise screens now that the newer interface reference system is fully in place. It should not change day-to-day behavior for users, but it simplifies the code and reduces the risk of future maintenance issues.

Original PR description

Removes the leftover t-custom-ref migration shims

Community: https://github.com/odoo/odoo/pull/280967

#maintenance#user interface#technical cleanup