Daily updates from Odoo
Tuesday, December 6, 2016
1 change
Resolved issues and error corrections
Helpdesk teams using balanced assignment will no longer encounter an error when no team members currently have open tickets. New tickets are assigned among members of the current team only, making workload distribution more reliable and accurate.
Original PR description
Issue: https://www.odoo.com/web#id=695217&view_type=form&model=project.issue&action=963&active_id=681&menu_id=4720 - when balanced assignement method used, and if there is no open tickets for members, it throws traceback - ticket should be assign to any members from team