Helpdesk teams can now connect customer tickets to projects and track time spent on related tasks. The update also improves ticket handling usability, including assignment, customer details, search, and stage behavior, helping support teams manage work more accurately.

Task: https://www.odoo.com/web#id=29116&view_type=form&model=project.task&action=327&menu_id=4720
Pad: https://pad.odoo.com/p/r.19cd57b3b602edd2eada852b52beab5c