Daily updates from Odoo
Thursday, February 15, 2018
3 changes
Enhancements to existing features
Notification emails can now include personalized access links for customer portal users, making it easier for customers to open relevant records directly. The change also avoids showing action buttons for draft or canceled invoices, reducing confusion from emails about documents customers should not access.
Original PR description
Task: https://www.odoo.com/web#id=40064&view_type=form&model=project.task&action=333&active_id=965&menu_id=4720
The rating form now aligns satisfaction text more clearly under the smiley icons and adds a Comment label above customer feedback. Project cards also hide the task shortcut when no tasks are linked, reducing unnecessary clutter for users.
Original PR description
Aligne Satisfaction text under the smiley on the rating form view, and add the "Comment" title above the comment of the customer Description of the issue/feature this PR addresses: Current behavior before PR: Desired behavior after PR is merged: -- I confirm I have signed the CLA and read the PR guidelines at www.odoo.com/submit-pr
Helpdesk stages now use helpful default email templates, including rating requests when customer ratings are enabled and new ticket emails on new stages. The update also improves ticket visibility, search, wording, and related-ticket links so teams and customers can navigate support work more easily.
Original PR description
… usability (help texts, links) - When the "rating" configuration is activated on a helpdesk team, add automatically the "rating request" email template on solved stage (close and not folded) - Add the "new ticket" email template by default on the New stage for each project. - Change some help texts. - remove attachment link on ticket form if there is no attchment on this ticket. - add the id of the ticket on the displayed name. The search field must be able to find tickets with searching for displayed name (so with the id) - add a link on related tickets on project kanban box - change the word "issue" in "ticket" on 2 buttons on the website